KarnatakaHousing Board in its press release says about their consumer friendly policies,
which are as under:
Twin factors that are propelling Karnataka HousingBoard are its Vision, to improve the quality of life by establishing
self-contained communities with state of art amenities that are in harmony with
the environment, and its Mission.
In
pursuance of its objectives, the Karnataka Housing Board is gearing up to meet
the new challenges by restructuring and computerization of its Offices by many
innovative customer friendly measures and transparency in its entire
functioning.
Allotment
of new properties will be as per the regulations of KHB.
All those
registered with KHB may get confirmation of their registration by paying
initial deposit. However, priority would
be given to those who have registered earlier and paid initial deposit.
Balance
amount of the cost of the house/site should be paid in three quarterly equal
instalments before the completion of the project as soon as intimation is
received; however, failure leads to cancellation of the allotment and
forfeiture of 25% of initial deposit.
Discounts
to the allottees will be allowed for delay in delivery of properties.
Absolute
Sale deed will be issued at the time of handing over the possession of the
house/site, on full payment.
Another significant development is the importance given
to redressal of public grievance. Help desk at Central Office, Public Relation
Officers in all field Offices, timely response to grievances, are some of the
customer friendly measures.
Land Audit is being undertaken to verify the lands procured
and acquired.
KHB aimed at Zero old liability by clearing all its old
liabilities by resources of selling the existing properties and intensive
recovery drives. Interactive voice
response system will give the information to public round the clock. They may also record their grievances over
telephone.
The online monitoring of the projects has helped to
ensure timely completion of the project, because of close supervision, review,
evaluation and follow up action.
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